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Case Study

A build-to-rent operator managed over 23 buildings

How Advisoryn Transformed Facilities & Property Management Operations A build-to-rent operator managed 3,100 units across 23 buildings and struggled every peak move-out season. Multi-vendor turns with inconsistent scopes and evidence created disputes, delays, and avoidable vacancy days. Operations grew complex and costly even as the mandate remained a premium move-in experience with lean OPEX. The business intent was to standardize scopes, orchestrate end-to-end turns, and make vendor performance transparent without replacing the CMMS.

Before Advisoryn: Operational Challenges With 23 buildings across its build-to-rent portfolio, the team faced:

  • Average make-ready time was 13.2 days, delaying marketing and move-ins.
  • Scopes differed by supervisor and costs varied widely.
  • Evidence was inconsistent and 68% of disputed jobs lacked complete proof.
  • On-time completion was 62% and rework eroded vendor trust. complete proof.
  • Procurement wanted cost control while operations demanded speed and finance required audit-proof trails.
  • Target: standardize scopes, orchestrate turns, and improve vendor transparency without ripping out the CMMS..

Problem solved with our team

Adapt and improve over time through machine learning. Models learn from seasonal move-outs, unit conditions, vendor performance, and ticket patterns so scopes, dispatching, and QA recommendations get better over time.

The Advisoryn Difference

Within a 10-week pilot across 6 buildings, Advisoryn delivered a low-disruption rollout that proved outcomes and set the path to scale:

  • Works with what you have: integrates on top of CMMS/ERP and vendor portals—no rip-and-replace.
  • Operator-led, audit-ready: property ops, procurement, and finance expertise combined so fixes are practical, traceable, and board-friendly.
  • Fast pilot to scale: focused deployment that demonstrates value first, then expands portfolio-wide.
  • Improves itself: rules and models adapt to seasons, loads, and behaviors for continuous gains.
  • Governance by design: UAE-hosted, role-based access, full audit trails, and reporting aligned to owner, RERA, and finance requirements.
  • Change that sticks: training, playbooks, and adoption support so teams keep the gains after go-live.

Advisoryn maintains the turnboard workflows and vendor scorecards, runs health checks, and issues audit-ready QA and finance packs so gains persist through each turnover wave.

  • Faster make-ready: reduced from 13.2 to 6.1 days (–54%), meaning units generate rent weeks earlier.
  • Higher reliability: on-time completion increased from 62% to 86%, giving tenants and owners confidence in SLAs.
  • Lower costs: turn expenses dropped by 17% with variance down by 43%, driving predictable margins.
  • Fewer disputes: complaints and rework fell by 72% and 38% respectively, cutting admin and vendor friction.
  • Faster revenue cycle: earlier QA sign-offs allowed marketing to list units quicker, speeding lease-up and cash flow.
  • Proven scale: pilot success triggered immediate portfolio-wide rollout, showing the model sticks across assets.

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