Unstructured request handling leads to late responses, missed SLAs and frustrated tenants.
Hard‑to‑find lease clauses slow down invoicing and cash collection. We fix that fast
Disorganized scope and vendors mean make‑ready takes too long and costs too much.
Without photos and QA, work gets questioned and payments get delayed.
Set‑points drift and leaks go unnoticed, causing unnecessary energy spend.
Hidden patterns in work orders lead to unnecessary maintenance visits.
>Triage every request and dispatch by skills & proximity. Send proactive updates via WhatsApp/SMS. Cluster repeat faults for targeted PM.Typical lift: 30–40 % higher first‑time fix.
Orchestrate turns with standardized scopes, real‑time timers and vendor scorecards. Capture photo‑verified QA to avoid disputes. Typical lift: Turns 50 % faster; costs −15–20 %.
Digitize leases and automate rent/CAM invoicing. Generate CFO and audit packs in one click with full evidence trails. Typical lift: DSO down 10–15 %; fewer arrears.
Detect anomalies and remaining life on chillers, pumps and elevators. Optimize set‑points and track leaks to cut energy waste. Typical lift: downtime down 15–30 %.
Acknowledgements dropped from hours to minutes. Turnaround time down 38 %. First‑time fix up 13 points. Repeat complaints down 32 %. CSAT jumped from 7.2 to 9.0. Payback under 6 weeks.
Invoices went out the same day. DSO dropped by double digits. Arrears shrank. Audit prep time collapsed. Payback ≈ 1 month.
Make‑ready time went from 13.2 to 6.1 days. On‑time turns rose from 62 % to 86 %. Costs down 17 %. Disputes down 72 %. Payback ~ 6 weeks.
Walk your processes, extract your data, surface quick wins and define your pilot scope.
Deploy 2–3 automations across 4–6 assets with pre/post measurement. Build board‑ready reports.
Roll out across more assets with governance, vendor scorecards and continuous improvement. Typical payback: 4–8 weeks.
